YOU RUN THE BUSINESS. WE'LL HANDLE WHAT'S BEHIND IT.
Professional back-office support for small businesses—without the cost of hiring another full-time employee.
Behind the Business handles the administrative work that keeps your business moving, including invoicing, accounts receivable, customer setup, scheduling, customer follow-up, and more.
Your business up front. We've got your back.
YOU DIDN'T START YOUR BUSINESS TO SPEND YOUR EVENINGS DOING PAPERWORK.
You have customers to serve, jobs to complete, employees to manage, and a business to grow. But someone still has to send the invoices, follow up when customers don't pay, enter the new customer, call about that estimate, and keep the schedule organized.
That's where Behind the Business comes in. We provide reliable remote office support so small-business owners can spend less time behind a computer and more time running their business.
INVOICING
Help make sure completed work turns into invoices quickly, accurately, and consistently.
ACCOUNTS RECEIVABLE
Track outstanding invoices and follow up with customers so unpaid balances aren't forgotten.
NEW CUSTOMER SETUP
Enter and organize new customer information in the systems your business already uses.
CUSTOMER FOLLOW-UP
Handle approved follow-up for past-due invoices, estimates, missing information, and other administrative needs.
SCHEDULING SUPPORT
Coordinate appointments and maintain schedules according to the rules you establish.
ADMINISTRATIVE SUPPORT
Keep CRM records, documents, customer information, and everyday office tasks organized.
BUILT FOR SMALL BUSINESSES LIKE YOURS.
Behind the Business specializes in supporting small, independently owned service businesses that need reliable office help but aren't ready—or don't need—to hire another full-time employee.
Lawn Care • Landscaping • HVAC • Plumbing • Electrical • Cleaning • Painting • Roofing • Pest Control • Pool Service • Tree Service • Handyman Services • Other Home & Field Services
Don't see your industry? Let's talk. If administrative work is taking you away from running your business, we may still be a great fit.
AN OFFICE TEAM WITHOUT THE FULL-TIME OVERHEAD.
Get professional administrative support based on the level of help your business actually needs.
Just dependable support working behind the scenes.
- No additional office space to provide
- No desk or equipment to purchase
- No full-time salary or employee benefits
- Remote support built around your existing workflow
PLANS PREVIEW
FOUNDATION
Keep the paperwork under control. Ideal for smaller businesses primarily needing invoicing, payment tracking, customer setup, and A/R reporting.
SUPPORT
Get the office work off your plate with A/R management, past-due follow-up, estimate follow-up, outbound customer calls, and limited scheduling.
PARTNER
Get the support of an office manager without hiring one. Designed for growing businesses needing more hands-on office coordination.
Incoming phone support and custom service plans are also available.
How It Works
LET'S TALK
Start with a complimentary consultation about your business, workload, and biggest administrative pain points.
BUILD YOUR SUPPORT PLAN
Choose the right level of support and clearly define what Behind the Business will handle.
GET SET UP
Securely connect the systems you already use and document your processes.
HAND IT OFF
We take over the agreed office work while you get back to running your business.
READY TO GET YOUR EVENINGS BACK?
Let's talk about what Behind the Business can take off your plate.